Privacy Policy

Melissa Bosch (HPCSA Practice No. 1212923) is committed to protecting your personal information and ensuring your privacy is respected in accordance with the Protection of Personal Information Act (POPIA) and relevant healthcare confidentiality guidelines.
 

1. Collection of Personal Information

When you engage with our services, we may collect and store the following types of personal and health-related information:

• Full name, ID number, contact details (email, phone number, address)

• Medical and health history

• Nutritional and lifestyle information

• Diagnostic reports and body composition analysis results (e.g., InBody120)

• Payment and billing information
   

2. Use of Personal Information

Your personal information is collected for the purpose of:

• Providing personalised dietetic consultations and follow-up care

• Developing tailored nutrition plans and recommendations

• Administrative and billing processes

• Referrals to other healthcare professionals (only with your consent)

• Compliance with medical and legal obligations
   

3. Storage and Security

We take all reasonable steps to protect your personal data against loss, misuse, and unauthorised access. This includes:

• Secure digital and physical storage systems

• Password-protected files and devices

• Limiting access to personal data to authorised personnel only
   

4. Confidentiality

Your information is treated with strict confidentiality and will not be shared with third parties without your consent, except where required by law or in the case of a medical emergency.
 

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Ask for corrections or updates to your information

• Withdraw your consent at any time (note: this may affect our ability to provide certain services)

• Lodge a complaint with the Information Regulator if you believe your rights have been violated
   

6. Website & Cookies

Our website may use cookies to improve user experience. These do not collect identifiable personal information unless you voluntarily submit it via a form (e.g., contact or appointment booking forms).
 

7. Contact Information

If you have any questions or concerns about how your personal data is handled, please contact:

Melissa Bosch, Registered Dietitian
Practice Number: 1212923
Email: info@melissaboschdietitian.co.za
Phone: +27 (0) 72 845 8722

Practice Address:

Sandown Road Between Braselton & Woodlands Way

Sandown Centre, Parklands

Cape Town

7441